What is self-exclusion and how do I request it?

Self-exclusion is a tool that prevents you from accessing your 98bd account for a chosen period — options include 6 months, 1 year, 3 years, or permanently. To request self-exclusion, email our support team at support@98bd.lat with your account details and chosen duration. We will activate it within 24 hours. During this period, you will not be able to log in, deposit, or place bets.

How can I get help if gambling is affecting my daily life?

If you feel gambling is negatively impacting your finances, relationships, or mental wellbeing, please contact our support team immediately at support@98bd.lat. We will guide you through self-exclusion options and connect you with the appropriate self-help resources. You are never alone, and reaching out is always the right decision.

Responsible Gaming at 98bd

We are committed to providing a safe, fair, and enjoyable experience for all players in Bangladesh. Gaming should always be a fun activity, never a source of harm.

Our Commitment to Safe Play

At 98bd, responsible gaming is not just a policy — it is a core value that shapes every aspect of how we operate. We believe that online betting and casino games should always remain a leisure activity, enjoyed responsibly by adults who are in full control of their choices and finances.

We provide a full suite of responsible gaming tools that let players in Dhaka, Chittagong, Sylhet, and across Bangladesh set personal boundaries, take breaks, and seek help when needed. Our platform uses SSL encryption and fair play systems to ensure your security at all times.

If you ever feel that gambling is no longer fun — if it is causing stress, financial difficulty, or relationship problems — please use our self-help tools or contact our support team immediately. There is no shame in asking for help, and we are here to assist you every step of the way.

21+

Players must be 21 years or older to register and play on 98bd. We take age verification seriously.

Responsible Gaming Tools We Offer

Self-Exclusion

Temporarily or permanently exclude yourself from the platform with a single request to our support team.

Time-Out Feature

Take a short break of 24 hours, 7 days, or 30 days. Your account is paused while you rest and recharge.

Deposit Limits

Set daily, weekly, or monthly deposit limits in Taka to keep your spending within a budget you are comfortable with.

Account Closure

Request a permanent account closure at any time. Once closed, you will not be able to re-register under the same details.

Reality Checks

Receive on-screen alerts that remind you how long you have been playing and how much you have spent in the current session.

Mindful Play Guidance

Access tips and resources inside your account to help you build healthier playing habits and stay in control.

How to Use Our Self-Help Tools

Set a Deposit Limit

Log in to your 98bd account, go to Account Settings, and select 'Deposit Limits'. Choose a daily, weekly, or monthly cap in BDT. The limit takes effect immediately and can only be lowered — not raised — for a cooling-off period of at least 7 days after any change request.

Activate a Time-Out

If you need a break, contact our support team via email and request a time-out of 24 hours, 7 days, or 30 days. During the time-out, your account will be fully suspended — you will not be able to log in, place bets, or deposit funds.

Request Self-Exclusion

For longer-term help, request self-exclusion by emailing our support team. You can choose a period of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, we will also make reasonable efforts to prevent you from creating a new account.

Close Your Account Permanently

You have the right to close your account at any time. Email us with your request and we will process it within 24 hours. Any remaining balance will be refunded to your bKash or Nagad wallet before closure.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Recognising the early signs is the first step toward getting help. Be honest with yourself about the following patterns:

Spending more money than you originally planned on each session
Borrowing money or selling belongings to fund gambling
Neglecting work, studies, or family responsibilities in Dhaka or elsewhere to gamble
Feeling anxious, irritable, or restless when not gambling
Lying to family or friends about how much time or money you spend gambling
Continuing to gamble despite repeated losses and mounting financial pressure

Tips for Playing Responsibly on 98bd

Responsible gaming starts with good habits. Before you start any session, decide in advance how much money and time you are willing to spend. Treat your gaming budget the same way you treat entertainment spending — once it is gone, it is gone. Never chase losses with additional deposits, as this is one of the clearest signs that gambling has become a problem rather than a pastime.

Only play with money you can genuinely afford to lose. Funds earmarked for rent, groceries, utility bills, or your family's needs in Dhaka or Chittagong should never be used for gambling. If you find it difficult to keep these boundaries, use the deposit limit feature in your 98bd account right away — it is free to set and gives you real, automatic protection.

Gambling should always be balanced with other activities in your life. Spend time with family, enjoy cricket during BPL season, go out with friends, or explore hobbies. If gaming is crowding out other parts of your life, that is a clear signal to step back and reassess. 98bd's time-out feature is designed exactly for these moments — one email to our support team and your account is paused, giving you the space you need.

Frequently Asked Questions

98bd is strictly for adults aged 21 and above. All players must be at least 21 years old at the time of registration. We carry out age verification checks and may request proof of identity at any point. Anyone found to be under 21 will have their account closed immediately.

Log in to your 98bd account and go to Account Settings. From there, select the Responsible Gaming section and choose Deposit Limits. You can set a daily, weekly, or monthly limit in BDT. Limits become active immediately. If you want to raise a limit, a minimum cooling-off period of 7 days applies before the increase takes effect.

Self-exclusion is a tool that prevents you from accessing your 98bd account for a chosen period — options include 6 months, 1 year, 3 years, or permanently. To request self-exclusion, email our support team at [email protected] with your account details and chosen duration. We will activate it within 24 hours. During this period, you will not be able to log in, deposit, or place bets.

Yes. The time-out feature allows you to pause your account for 24 hours, 7 days, or 30 days without closing it permanently. During the time-out period your account is fully suspended. Once the period ends, you can log in again normally. Contact our support team to activate a time-out at any time.

If you feel gambling is negatively impacting your finances, relationships, or mental wellbeing, please contact our support team immediately at [email protected]. We will guide you through self-exclusion options and connect you with the appropriate self-help resources. You are never alone, and reaching out is always the right decision.

Play Smart, Stay in Control

98bd is here for responsible, enjoyable gaming. Explore our games, check our FAQ, or start your session today — always within your limits.