Privacy Policy

Introduction

98bd ("we", "our", or "us") operates the website 98bd.lat and provides online casino and sports betting services to players in Bangladesh. We are committed to protecting the privacy and security of all personal information entrusted to us by our users.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to that data. By accessing or using 98bd, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, please discontinue use of our platform immediately.

This policy applies to all visitors, registered members, and users of 98bd.lat, including those who access our platform via mobile devices from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and other cities across Bangladesh. Users must be 21 years or older to register and use our services.

Information We Collect

To provide our betting and casino services, 98bd collects certain categories of personal information. We collect only what is necessary and proportionate to the service we deliver.

Information You Provide Directly

• Full name, date of birth (we verify you are 21 or older), and nationality
• Email address, mobile phone number, and account username
• Payment and transaction details including bKash, Nagad, Rocket, Upay, and bank transfer records
• Identity verification documents where required for KYC compliance (e.g. National ID, passport)

Information Collected Automatically

• IP address, browser type, operating system, device identifiers, and general geographic location
• Pages visited, time spent on each page, click paths, and session duration data
• Cookies and similar tracking technologies as described in the Cookies section below

How We Use Your Information

98bd uses the personal data we collect for the following purposes, all of which are strictly limited to operating and improving our platform:

• Creating, verifying, and managing your player account and ensuring you meet the 21+ age requirement
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Dutch-Bangla Bank, and other supported payment methods
• Providing customer support, resolving disputes, and responding to your inquiries via email at [email protected]
• Preventing fraud, money laundering, and other prohibited activities in accordance with applicable regulations
• Sending you relevant promotional offers, bonuses, and platform updates — only where you have opted in to receive such communications
• Analysing usage patterns to improve site performance, game selection, and the overall user experience for our Bangladeshi players

Cookies and Tracking Technologies

98bd uses cookies — small text files stored on your device — to maintain your logged-in session, remember your preferences, and deliver a smoother browsing experience. Cookies also help us understand how users navigate the platform so we can make data-driven improvements.

We use three categories of cookies: strictly necessary cookies (essential for the site to function), performance cookies (anonymous analytics data to measure page load speeds and feature adoption), and preference cookies (to store language and display settings). You may control cookie behaviour through your device's browser settings. Please note that disabling strictly necessary cookies may prevent some features of 98bd from functioning correctly.

Sharing of Your Information

98bd does not sell, lease, or trade your personal data. We may share limited data with trusted third parties only in the following circumstances:

• Payment processors and financial service providers (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard) strictly for the purpose of completing your financial transactions
• Technology and infrastructure service providers who support the operation of 98bd.lat, bound by strict data confidentiality agreements
• Regulatory and law enforcement authorities where we are legally obligated to disclose information under applicable law

All third parties with whom we share data are required to handle your information in a manner consistent with this Privacy Policy and applicable data protection standards. We do not permit them to use your data for their own marketing purposes.

Data Retention

98bd retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires and no legal obligation requires us to keep your data, we will securely delete or anonymise it.

If you close your 98bd account, we will continue to hold certain records — such as transaction history — for the minimum period required by applicable financial and anti-money-laundering regulations, after which the data will be permanently deleted from our systems.

Your Rights Over Your Personal Data

As a user of 98bd, you have the following rights with respect to your personal information. To exercise any of these rights, please contact us at [email protected]:

• Right of Access — you may request a copy of the personal data we hold about you at any time
• Right to Rectification — you may ask us to correct any inaccurate or incomplete personal information
• Right to Erasure — you may request that we delete your personal data, subject to our legal retention obligations
• Right to Restrict Processing — you may request that we limit how we use your data in certain circumstances
• Right to Object — you may object to us processing your data for direct marketing purposes at any time

We will acknowledge your request within 5 business days and aim to resolve it fully within 30 calendar days. There is no charge for exercising your data rights. Where a request is complex or voluminous, we may extend the resolution period and will notify you accordingly.

Security Measures

98bd employs a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, strict access control policies based on the principle of least privilege, and regular internal security reviews.

While we take every reasonable step to keep your data secure, no digital platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to affect your rights and freedoms, we will notify affected users promptly in accordance with applicable notification requirements.

Third-Party Links and Services

98bd.lat may contain links to third-party websites or reference external services such as payment gateways. These third parties operate their own independent privacy policies over which 98bd has no control. We encourage you to review the privacy policy of any third-party service you interact with before providing them with your personal information. 98bd is not responsible for the privacy practices or content of any third-party platforms.

Changes to This Privacy Policy

98bd reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account. We recommend that you review this policy periodically to stay informed of how we protect your information.

Your continued use of 98bd following the posting of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any revision, you should stop using our platform and may request deletion of your account by contacting [email protected].

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 98bd handles your personal data, please do not hesitate to reach out to our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected] — our team is available 24/7 to assist you with any privacy or account-related matter.